

Casidy Sanders
Sr. Director, Corporate Risk Management
Novant Health Corporate
Bio coming soon
Resilience Building
Coming soon!

Lisa Olsen, MS, CWCA, SEAC
Professional Development Consultant & Trainer/Motivational Keynote Speaker
Lisa advocates continuous learning and encourages other to expand their potential, take initiative, and practice being "relationship engineers."
She is an advocate and ambassador for the administrative professional career.
An enthusiastic, experienced trainer and international speaker, her presentation style is engaging, educational, and motivational. Her workshops focus on relevant content that aligns with the evolving administrative career.
She enjoys providing learning workshops and keynotes for special administrative events, always adding just the right amount of humor to spark motivation. She has been a repeat presenter at the Office Dynamics Conference (certified to teach STAR and WCA), and other professional development conferences including APC and EA Ignite.
Her career experience is broad, partnering with executives and CEOs in healthcare and the public sector. She was an Administrative Manager and Board Coodinator for 8 years.
She holds a Bachelor of Science degree in Business and Human Resource Management and a Master of Science in Organizational Leadership.
In 2026, Lisa stepped in to facilitating the ACE (Administrative Center of Excellence) Cohorts geared towards higher level executive assistants and administrative managers. The cohorts provide a community platform for learning engagement, networking, and career coaching. Virtual cohort meetings are held to discuss relevant topics important to today's high-level assistants.
In her spare time, she enjoys reading, quilting, spending time with her 6 grandkids, and long hikes in the beautiful mountains of Utah.
Communicating for Impact: Strategic Visibility and Influence
For Executive Assistants, influence isn't just about what you know or how well you execute. It's also about how clearly you communicate, how effectively you read the room, and whether your voice builds confidence and credibility.
In this dynamic session, participants will explore the communication habits that elevate professional presence and the subtle ones that can unintentionally diminish it. Learn how to adapt your message for different personalities and situations, listen with greater intention, communicate with confidence without overexplaining, and use brevity as a powerful leadership tool.
You'll also sharpen your ability to judge one of the most important communication skills of all: knowing when to speak up, when to shift your approach, and when listening is the most influencial move you can make.
Walk away with practical strategies to communicate with greater clarity, purpose, and impact and strengthen the professional visibility that sets highly influencial EAs apart.
Learning Objectives
Participants will learn how to:

Chuck Gallagher, CSP
Ethics Speaker
Chuck Gallagher believes that every choice has a consequence, and that the choices we make today shape the life we live tomorrow. He learned that truth the hard way. By 26 he was the youngest tax partner at a regional CPA firm and one of three CPAs in the country invited to testify before the U.S. House Ways and Means Committee. Then the very success he'd chased set up choices that cost him nearly everything. What he built after that, and what he learned in the rebuilding, is the reason organizations hire him.
Today Chuck has delivered more than 1,500 programs worldwide for audiences including the AICPA, the FBI, Lockheed Martin, Intel, and Marriott, and he's regularly retained by U.S. District Courts to speak on ethics. He's the author of five books on ethics, choices, and the responsible use of AI. His message isn't a lecture on rules. It's an invitation to look honestly at the small decisions nobody's watching, because those are the ones that decide who you become.
Every Choice Has a Consequence
Ethics in the Age of Acceleration
In this powerful presentation, Chuck delivers an unforgettable message drawn from his own unethical decisions and the consequences that followed. The audience won't just recognize the weight of the choices they make, they'll leave with a practical understanding of how ethics and integrity build lasting success, personally and profdessionally.
Every choice we make and every step we take lays the foundation for what comes next. That's always been true. What's changed is the speed. Your people now make decisions with tools that can draft the email, generate the report, model the numbers, and rationalize the shortcut, in seconds, and often without a second pair of eyes. AI hasn't created new ethical problems. It has removed the friction that used to slow bad ones down and quietly widened the gap between what's easy and what's right. Your employees may sense this on some level. But do they truly grasp the power behind the choices they make daily? And more importantly, what's the risk to your company if they don't?
In his usually authentic style, Chuck reveals the consequences of the unethical decisions he made while chasing his own version of the American dream for himself and his family. Nobody set out to cross the line. That's precisely the point, and it's why this message lands differently now, when the line is harder to see and far easier to step over.
Our audience will discover:
Real-world, practical examples of using ethics and integrity to create success in business and life, including where human accountabili8ty still has to sit, no matter what the tool recommends.